Please contact your provider for more information. Returning your iPhone or iPad may not automatically cancel or reset your wireless account you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Wireless carriers have different service-cancellation policies. iPhone and iPad Returns - Wireless Service Cancellation Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken. *You can return software, provided that it has not been installed on any computer. Apple Developer products (membership, technical support incidents, WWDC tickets).Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards).Software Up-to-Date Program Products (software upgrades).There are some items, however, that are ineligible for return, including: Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.You have 14 calendar days to return an item from the date you received it.There are a few important things to keep in mind when returning a product you purchased online from Apple: All purchases made after Decemare subject to the Standard Return Policy. iPhone purchases that are carrier-financed with T-Mobile are not eligible and are subject to standard return policy. Please note that all other terms and conditions provided in the Apple Store Online Sales and Refunds Policy are still applicable with respect to such products purchased. Eligible products at the Apple Store Online that are received between Novemand December 25, 2023, may be returned through January 8, 2024.
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